Needer and Helper are both responsible for carrying out a job. Both parties should act attentively, honestly, and realistically.

• Read the job description carefully before accepting it.
• Realistically assess the effort, location, and risk.
• Only take on tasks that you can reliably complete.
• Make sure to clarify any unresolved issues after the match.

VeeDoo primarily provides the digital platform to connect those in need with helpers and does not perform the agreed-upon job itself. The users involved are generally responsible for the proper performance of the specific service agreed upon.

To the extent that damages, breaches of performance, or other claims arise directly from the performance of a job agreed upon between Needer and the Helper, such claims shall generally be directed against the respective responsible contracting party.

• Damage to property or possessions in connection with the actual performance of a job.
• Defective, delayed, or incomplete performance by the respective contracting party.
• Injuries to persons or property caused by the conduct of a participating user.
• VeeDoo remains liable in all cases where liability may not be excluded or limited under mandatory law.

Before accepting a job, helpers should check whether they have sufficient insurance coverage for the specific task. Depending on the task and their personal or professional situation, private, professional, or employer-provided liability insurance may be particularly relevant.

Whether a claim is actually covered depends on the terms of the respective insurance policy. VeeDoo cannot assess or guarantee that specific insurance coverage exists.

• Before starting the job, check whether the specific work is covered by your insurance.
• If you're unsure, check with your insurer directly.
• Only take on tasks for which you have the necessary knowledge, skills, and, if applicable, equipment.
• Handle other people's property with care and be aware of any specific risks.

VeeDoo provides features that promote trust and security on the platform.

• User profiles for better assessment.
• Ratings based on completed jobs.
• Payment processing through external payment service providers.
• Clear platform rules for fair processes.

These features are not a substitute for personal responsibility, but they do help make work more structured and transparent.

Not every job is automatically a good one. If something seems unsafe, dangerous, or shady, you shouldn't take the job.

• Illegal, prohibited, or suspicious activities.
• Performing hazardous work without the appropriate experience, knowledge, or protective equipment.
• Activities for which the necessary qualifications, permits, or other legal requirements are lacking.
• Tasks that pose an unmanageable risk to people or property.
• Unclear job postings that lack important information.

A secure job starts with clear communication and respectful interactions.

• Clearly agree on the meeting place, time, and task.
• If you're unsure, ask questions.
• Ensure safe working conditions.
• Treat people, spaces, and objects with respect.
• If you have a bad feeling about it, stop the job or don't do it.

VeeDoo can create the digital framework, but secure jobs are created through clear agreements and responsible behavior.