Privacy Policy
Here you'll find all the information about how VeeDoo processes, protects, and uses personal data.
1Data Controller
The controller within the meaning of the General Data Protection Regulation (GDPR) is:
VeeDoo Digital Systems GmbH
Dorfstraße 70
30916 Isernhagen
Germany
Email: info@veedoo.app
2GeneralInformation on Data Processing
The protection of your personal data is very important to us.
We process personal data exclusively in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR).
Personal data refers to any information relating to an identified or identifiable individual.
3. Usingthe VeeDoo Platform
The VeeDoo platform is a digital marketplace for services between users.
The platform enables:
- Creating orders
- Bidding on Contracts
- Matching between users
- Communication via chat
- Rating system
- Status System (BEATS)
- Payment processing
Various types of personal data are processed for this purpose.
4Registrationand User Account
When you register on the platform, the following data is processed:
- Name
- Email address
- Password, stored in encrypted form
- Profile Information
- optional profile picture
This information is required to create a user account and operate the platform.
The legal basis for the processing is Article 6(1)(b) of the GDPR.
5ProfileInformation
Users can voluntarily provide additional information in their profile, such as:
- Skills or services
- Description
- Reviews
- Status Information (BEATS)
This information is intended to foster trust and transparency within the platform.
6LocationData (GPS)
The VeeDoo app uses location data to:
- View jobs nearby
- find suitable helpers
- Calculate distances
Location data is only used if users have consented to sharing their location.
The processing is based on Article 6(1)(a) of the GDPR.
7Communicationvia Chat
After a successful match, users can communicate with each other via a built-in chat feature.
The following data is processed:
- News content
- Timing of Communication
- affected user accounts
This information is required to facilitate communication between users.
8-PointRating System
After completing a job, users can rate each other.
The following are processed:
- Rating stars
- Reviews
- Valuation dates
This data is intended to promote transparency and build trust within the platform.
9BEATSStatus System
The platform uses a status and points system ("BEATS").
The following can be processed:
- Activities on the platform
- Reviews
- successful projects
- Usage activities
This data is used to display a user's status within the platform.
10. Payment Processing
Payment processing is handled by external payment service providers.
Currently, the payment service provider Stripe is the one most commonly used.
When a payment is made, the following data may be processed:
- Name
- Payment information
- Transaction data
- Payment amount
- Date of payment
Payments are processed through the systems of the respective payment service provider.
For more information, please see the payment service provider's privacy policy.
11 PushNotifications
The VeeDoo app can send push notifications, for example, about:
- new bids for contracts
- Latest News
- Order status changes
Users can turn off push notifications at any time in their device settings.
12LogData
When using the platform, technical data may be processed automatically, such as:
- IP address
- Device type
- Operating system
- Time of access
- App version
This data is used to ensure the technical security and stability of the platform.
13RetentionPeriod
Personal data is stored only for as long as is necessary for the respective purposes or as required by statutory retention periods.
14User Rights
Users have the right to:
- To obtain information about stored data
- Request the correction of inaccurate data
- to request the deletion of your data
- Request restriction of processing
- to object to the processing
- To request data portability
15. Withdrawalof Consent
If data processing is based on consent, that consent may be withdrawn at any time.
16. Right to Appeal
Users have the right to file a complaint with a data protection supervisory authority.
17Changesto This Privacy Policy
VeeDoo reserves the right to amend this Privacy Policy if required due to technical or legal changes.